Full 5-Year Warranty

To claim a warranty for a product purchased through our webstore, please email us at contactus@aquapac.ca and we will respond to your inquiry within 1 business day.

Who Is Covered, And For How Long? Our warranty covers any consumer who owns this product. It lasts 5 years from the date the first consumer purchased this product as new. What Does The Warranty Cover? And What Does It Not?

It covers defects in materials or workmanship. It does not cover defects caused by accident, animal attacks, neglect, normal wear and tear, improper care, or failure to follow our written directions.
It does not apply if examination or testing show that an alleged defect does not exist.
It covers this product only, and not any items you may put inside this product. WE WILL NOT BE LIABLE FOR THE COST OF REPAIRING OR REPLACING ANY SUCH ITEMS OR FOR ANY OTHER INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR OTHER DAMAGES. SOME STATES AND TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

What Will We Do To Correct Problems? We will either replace it with a new one or refund the full original purchase price – whichever you prefer. We will also reimburse you for any shipping charges we ask you to incur in returning any product that proves to be defective. This is our only express warranty, and this is our entire obligation, and your sole remedy, for any defects. In no event will we be responsible for reimbursing you for any amount greater than the original purchase price, plus any covered shipping charges.